Shopping Cart

Social Media Community Manager

Social Media Community Manager
 

We’re currently looking for a part time social media community manager/customer service magi to join our The Wild Unknown team.

 

Day to day, you will:

  • Take the lead on monitoring our social media channels, responding to customer comments/questions to encourage a higher level of engagement
  • Stay current on social media trends and provide recommendations on approaches to improve community engagement
  • Get to know our brand and core customers, exercising the ability to think on your feet and make sound judgment calls that align with the brand, escalation and customer service policies
  • Be the eyes and ears of the brand as if your own reputation depended on it

 

Along with attention to detail, your previous experience and attributes will include:

  • Bachelor's degree or equivalent relevant business experience
  • 3+ years’ of professional experience with at least 2+ years working in a social media community management capacity and/or customer service capacity
  • In-depth knowledge of and enthusiasm for social media
  • Demonstrated awareness of social media trends/developments and how those can be implemented to improve community engagement/customer service
  • Outstanding written and verbal communication skills
  • Ability to work in a fast-moving, dynamic and team-oriented environment
  • Fast learner with an inquisitive mind and eye for detail
  • Experience with Later, Linktree, and Dropbox

     

    Compensation

    • Hourly pay

     

    To Apply

    Email cara@thewildunknown.com

    - Cover letter (1pg)

    - Resume (1pg)

    - Links / Resources:

    • 2 examples of instagrams you have worked with or ran
    • 2 references
    • And any other relevant assets

     

    We look forward to meeting you!

     

    Follow The Wild Unknown on Instagram

    Follow Kim Krans on Instagram