Wholesale Terms & Conditions
We're happy to have you! By becoming a stockist of The Wild Unknown products, you are agreeing to the following conditions:
Terms of Sale:
1) First time orders must be paid upfront by c/c, then net30 terms will be granted.
2) Your c/c will be kept on file and charged when any invoice is 45 days past due.
3) We reserve the right to require COD on accounts that are habitually late.
4) No shipments made to overdue accounts.
5) Returned checks & declined cc’s are subject to a $20 fee.
Payments & Correspondence
The Wild Unknown
1829 NE Alberta Street, Suite #C
Portland, OR 97211
Wholesale Discount Prices
The Wild Unknown offers wholesale discounted prices to customers that will be reselling our products to the consumer through an established retail store or web site and who have completed the wholesale application form and been approved by The Wild Unknown. Current prices and MSRP are available through our online ordering system. Please contact us at firstname.lastname@example.org for log-in information and to place your order.
The Wild Unknown wholesale minimum is $100 per order, and all items may be ordered in any quantity. The Wild Unknown wholesale minimum order is $100 per order. Aside from the TWU Tarot Box Set, which must be ordered in case quantities of 12, all items may be ordered at any quantity.
We are not able to supply product samples free of charge.
Goods typically ship within 2-3 business days of placing your order.
All domestic orders ship via Fedex Ground – please provide a physical ship-to address. We are unable to use our customer’s personal shipping accounts to fulfill shipment. International orders ship via USPS and you will be liable for all import duties, customs and taxes levied by your country your order is being shipped to. We are not liable for these charges, and they unfortunately cannot be reimbursed or refunded by The Wild Unknown.
Shipping costs are determined at the time of shipping and these costs are passed on to you the customer. An invoice with shipping charges will be emailed to you a short time after the order has been shipped.
Please note that you are responsible for accurately listing your shipping information and updating any changes that may occur over the lifetime of your account. Any shipments returned to The Wild Unknown due to an incorrect address will be re-shipped but the customer is responsible for additional secondary shipping charges.
Shipping Errors/Damaged Goods
You must notify The Wild Unknown of any shipping error or goods damaged in transit within 7 days of receipt of shipment. We will then either issue a credit or send a replacement product at no charge.
The Wild Unknown does not offer exclusivity in any one geographical area. However, we strive to coordinate a non-competitive environment among our customers by selling to customers that are a reasonable distance from each other, or offer a different product mix, or a different shopping experience.
No products or goods purchased from or produced by The Wild Unknown shall be resold by or through any on-line auction or online store – such as Ebay, Amazon, Etsy, or other similar sites – without the express, written authority of The Wild Unknown. If the wholesale account is planning to sell The Wild Unknown in an online store/marketplace, it must be owned by the entity applying for a wholesale account and listed on the wholesale application to be approved by The Wild Unknown. You are only authorized to sell through the retail store listed on your initial application. Secondary stores must receive prior approval.
The Wild Unknown reserves the right at our sole discretion to give a warning for failure to comply with our web commerce guidelines and/or cease providing you with any of our products and end our trading relationship with you.
Any personal information that your provide to The Wild Unknown including; name, address, telephone number, and email address will be treated confidentially and will not be released, sold, or rented to any entities or individuals.